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Case Study

How a Public Housing Organization Strengthened Leadership to Align People and Program Results

In partnership with Stewart Leadership, the Housing Authority of the City of Fort Myers built leadership capability and cultural alignment to support the Jobs Plus Program.

Strategic Context

Even short, focused leadership investments can create clarity, alignment, and momentum when leaders share a common language and practical tools.

Engagement Overview

  • Client: Housing Authority of the City of Fort Myers
  • Engagement Focus: Leadership capability building
  • Business Need: Strengthen leaders and align culture to drive program results
  • Primary Deliverable: One-day LEAD NOW! leadership workshop
  • Outcome: Leaders equipped with practical tools and shared language to lead with confidence and improve results

Impact Snapshot

  • Strengthened leadership capability supporting Jobs Plus
  • Aligned leaders and coaches around shared expectations
  • Increased self-awareness and peer collaboration
  • Delivered immediately applicable leadership tools
  • Reinforced culture through shared learning

How a Public Housing Organization Strengthened Leadership to Align People and Program Results

 

In partnership with Stewart Leadership, the Housing Authority of the City of Fort Myers built leadership capability and cultural alignment to support the Jobs Plus Program.

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Challenge

The organization needed a focused leadership experience to strengthen leaders and align culture supporting Jobs Plus success.

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Solution

Stewart Leadership delivered a one-day LEAD NOW! workshop focused on self-awareness, peer learning, and application.

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Results

Leaders gained actionable tools, shared language, and confidence to apply new leadership behaviors immediately.

The Challenge:

Aligning Leadership to Drive Results

The Housing Authority of the City of Fort Myers supports critical community initiatives, including the Jobs Plus Program, a program that depends on strong leadership, collaboration, and consistent execution.

When employees and coaches supporting Jobs Plus came together for development, leaders were clear about what they needed. The organization wanted a one-day leadership experience that would strengthen leadership capability, drive people and organizational results, and reinforce a cohesive culture.

Rather than a broad or abstract training, the goal was a practical, engaging experience that would help participants reflect on how they lead, learn from one another, and leave with tools they could apply immediately.

A Thoughtful Conversation Is the First Step

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The Solution:

A Focused, High-Impact Leadership Experience

To meet that need, Stewart Leadership designed and facilitated an interactive one-day workshop grounded in the LEAD NOW!® Leadership Development Model.

The session focused on four critical leadership dimensions, one from each LEAD NOW! quadrant, chosen for their relevance to the participants’ roles and challenges:

  • Effective Communication
  • Decision Making
  • Coaching
  • Inspiring Commitment

Participants completed the LEAD NOW! Self-Assessment to build self-awareness and identify individual development priorities. The experience emphasized peer learning, discussion, and real-world application, allowing participants to connect leadership concepts directly to their daily work.

Individual development was supported through leadership book resources and an action-planning guide, while shared learning created a common leadership language across the group.

Focused Leadership Creates Lasting Impact

Leadership development doesn’t always require long programs to make a difference. When thoughtfully designed, even a single day can align leaders, strengthen culture, and improve results.

Leadership development doesn’t always require long programs to make a difference. When thoughtfully designed, even a single day can align leaders, strengthen culture, and improve results.

⇒ Explore the LEAD NOW! Leadership Development Model

⇒ Let’s design a leadership experience that fits your organization

Results:

Immediate Application and Shared Momentum

By the end of the experience, participants left with actionable strategies, tools, and resources to support their individual leadership journeys.

Equally important, the workshop served as a powerful team-building experience. Leaders came together to share insights, discuss common challenges, and collaborate on solutions — strengthening relationships and alignment across the group.

As Joshua McKie, Director of Community Support Services, reflected:

“An incredible training that far exceeded the expectations of the agency. They went above and beyond, bringing out the best of the group and breaking down the idea of leadership into small pieces. I am truly grateful for the experience and anticipate a great shift in the way that I lead for the better.”

The engagement created immediate momentum — reinforcing leadership capability, confidence, and a shared commitment to leading more intentionally.

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